Received the product in very good packing.All the parts were checked before shipping and the checklist was also pasted on box. Best price available on Bajaao + Quality of the product is so good that you dont even need to take "touch and feel" session before purchasing. I was very reluctant to buy a music instrument online; however was a very good experience.Bajaao is currently also providing 4% cashback as well on all prepaid orders.. so that is a bonus..not sure when it will be credited though