I brought this product on 28th October, received the package within 7 days, But to my surprise adapter was missing.Many mail follow ups and due to job constraints Fedex couldnt not take it back, I have to personally go and deliver it to Andy and Mayur at their warehouse in Bhiwandi.Although I would acknowledge that Akash, Andy and Mayur were good in dealing with customer and have got me replaced product delivered this time with adapter.They need to work much better on logistics.Bag was also promised but they didnt deliver it.