Shipping Policy
HOW FAST DO I GET MY GEAR?
DISPATCH : Please review the product page. It indicates the number of business days within which that product is expected to be Dispached from one of our warehouses.
SHIPPING & DELIVERY: Delivery timelines differ from Pincode to Pincode. Every Product page has a Pincode field for you to check the Estimated delivery date for the product to your pincode. Please expect occasional delays beyond the delivery estimate as they maybe delays in sourcing certain products and delays in transit by couriers. You can track your shipment on the Track your order page or on the courier's shipment tracking page.
Dispatch time differs in different cases as follows:
The website says: “Same Day Shipping”
All orders received before 2PM, will be dispatched the same day.
The website says: “Dispatches in 24 Hours”
All orders received after 2PM, will be dispatched in 24 Hours.
The website says: “Dispatches in 'X' days”
However, in case of any unforeseen circumstances that are beyond our control, some orders may take longer to arrive. If your order is delayed beyond the estimated dispatch time for some unforeseen reasons, we will get in touch with you to check if you would still like to continue with your order.
SHIPPING OPTIONS:
Air Express Shipping:
We offer Air Shipping options to most products & to all serviceable pincodes. High volumetric products like stands, keyboards, pianos, drumkits, foam panel etc are not included.
Xtra Protect™ Packaging:
When you choose this option, we make sure that your product leaves our warehouse with extra protective packaging to significantly minimize the chance of transit damage.
Delivery Expectation
Most customers receive their product(s) on or around the estimated delivery date mentioned on the product page after entering their pincodes. However there could be few exceptions that could result in a delivery delay. Musical instruments and pro audio equipment are fragile and sensitive products and need to be tested and packaged carefully. While we are unable to ship at lightning fast speeds, our methods ensure a near-zero transit-damage rate in India, and we'd like to keep it that way. Getting your product safely to you is our topmost priority.