Open-Box Policies and T&Cs

Open Box Gear are products returned by customers and are inspected and certified by Bajaao to be in full working order. Products may have scratches, dents, missing or damaged original box, or missing manuals, cables or accessories. Some products might also be refurbished. Please review each product's specific condition listed below.

Products purchased as Open Box cannot be returned. All Open Box sales are final. Open Box products have been tested and are guaranteed to be functional. If you have received an open box product that you believe is not functional or has any other issues beyond what was mentioned, please call the BAJAAO After Sales within 5 days of delivery at +91-22-42035353, and select extension 3. After selecting your language, an agent will need to process your product malfunction or damage claim before it can be returned.

Product malfunction for open-box products is covered by Bajaao, and they enjoy a 2-year Standard Bajaao warranty as all other products.( Open Box B stock products are covered by a 1 - year warranty).