Earphone is not working, when we talk to bajjao customer care, they told us to connect with Sony people on link they have given to us. But sony people have denied telling that bajaao is not our authorise distributor.
I m attaching mail i received from sony.
Dear Customer,
Greetings from Sony India!
This is in reference to your e-mail dated 04/11/2022.
We seek sincere apologies for the inconvenience caused.
We regret to inform you that the seller Bajaao Music Pvt. Ltd. does not come under Authorized retail network of Sony India Pvt. ltd. Hence, We regret to inform you that we are unable to comply with your request for warranty service support.
Note: Sony India always recommend purchasing of Sony products from its authorized dealer's only. Please refer below mentioned URL to check for authorized dealers: