I purchased this product from bajaao.com and got it delivered flawlessly. Delivery was through FedEx. Packaging is really good. I was happy to see a lot of foam and bulk in the packaging which would ensure no damage in the transit.About the keyboard, its really good for beginners. It mainly contains 3 modes - Songs, Voices and Styles. Songs are in-built melodies. Voices are different sounds you can play through keyboard. Styles are beats with which you can play on the keyboard.It also has the lesson system where it prompts you and teaches the many in-built songs.One really good thing I liked with this keyboard was the MIDI out through USB. This means you are not limited to the sounds programmed in the instrument. You can connect this to the computer and use software synthesizer to get virtually infinite sounds. So, it acts as a MIDI controller.Highly recommend this product. Really good value for money.