Career Opportunities

At BAJAAO.COM, we're obsessed with providing our customers with everything they need to pursue their musical passions. We're here to help you become a musician. We're here to help musicians create and connect with other musicians and to help them learn, share and grow with each other. We're building a nationwide musical family and we're looking for like-minded people to join us.

At our offices, our teams thrive in a relaxed environment where music and gear talk is never far away. Our employees get continued gear education, approved leave for gigs and concerts and access to networking resources and opportunities. We've started initiatives like N.O.C (India's first jam room/rehearsal space), B69 (Inda's first underground venue for independent music) and BIG69 (India's first full-scale heavy metal music festival). We offer competitive compensation, flexible benefit packages and a relaxed environment in our centralized location in Mumbai, India.

Current Openings:

                                                                

Graphic Designer

Experience: 3-4 years
Email Id: careers@bajaao.com

Responsibility

Desired Skills and Experience:

Customer Service Representative - Inbound & Outbound

Experience: 3-4 years
Email Id: careers@bajaao.com

Summary: We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction.

Responsibilities:
  • Effectively manage large amounts of incoming calls & Also efficient to make outbound calls daily.
  • Effectively manage customer complaints on email and provide a resolution to customer queries via email.
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions.
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
Requirements:
  • Proven customer support experience
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Ready to work in rotational shifts
Freshers can also apply

Sales Engineer - Outbound

Experience: 1-4 years
Email Id: careers@bajaao.com

Summary: The Inbound Sales Representative is responsible for managing inbound customer calls and email leads and optimizing the customers buying experience by providing product expertise and engaging customers in a consultative sales dialogue to maximize the sale of products and services.

Responsibilities

Requirements:

Fresher can also apply

Website Content Management Executive (E-commerce)

Experience: 1 year
Email Id: careers@bajaao.com

Summary: The Website Content Management Executive (E-commerce) will work under the Website Content Manager and is responsible for updating and managing the online catalog on BAJAAO.COM and optimizing the content to maximize the sale of products and services.

Responsibilities:

Requirements:

Social Media Specialist

Experience: 2-4 years
Email Id: careers@bajaao.com

We at Bajaao.com are looking for a driven Social Media Specialist to attract and interact with targeted virtual communities and networks users. The goal is to gradually achieve superior customer engagement and intimacy, website traffic and revenue by strategically exploiting all aspects of the social media marketing roadmap.

Responsibilities:

Requirements:

Digital Marketing Executive

Experience: 2-4 years
Email Id: careers@bajaao.com

Responsibilities:

Candidate Requirements:

 

Online Reputation Management Specialist

We are looking for an Online Reputation & Community lead responsible for overseeing the creation, management and development of our Online Reputation Management, Social Media strategy and operations.

Key Responsibilities:

Candidate Requirements:

 

If you meet all of the requirements listed above and would like to be considered for this position, please proceed by emailing your resume along with a short paragraph on WHY you want to work with BAJAAO.COM to careers@bajaao.com