First the good things:- Guitar feels good, slightly heavier than my Yamaha F310-CS, feels sturdier- Since I was already used to the dimensions of F310, the dimensions of Ibanez AW120-NT felt natural and good- Guitar looks very good, especially the Engelmann Spruce's lighter colour and grains of natural wood look amazing- The action was perfect -- I think as low as it could get without any fretbuzz, so very beginner friendly, although I could work with higher ones as I also play a bit of Classical Guitar. The fretboard is a step-up and good quality. The light polish is very good for fast movement.- The box had an extra saddle (feels heavy, so I guess it is 'bone' saddle, though it could be a good quality plastic saddle as well), an extra bridge pin and an allen-key for the truss-rod- The sound is definitely richer, with distinctly more number of harmonics, mellower yet richer bass, clear mid-range and a sufficiently bright treble. Even my son and wife could figure out the better quality of sound compared to my older guitars. Definitely a step-up for me.- Amazing value for money at this price. There's hardly another guitar with a solid spruce top, mahogany sides & back, decent quality of neck and hardware at this price range. I've tried Cort Earth series, and they have similar quality, but normally more expensive and very tough to find in-stock.Overall, now that I have the guitar in hand, I'm quite happy with it (so far). Spruce needs to mature and I hope that it'd only get better. I will change the strings soon, as the ones it shipped aren't great.Now for what could improve:- Fedex is the bajaao shipping partner, and they are absolutely horrendous. I'd taken standard shipping (and bajaao had packed the guitar reasonably well), but shipped using Fedex Economy. The item landed in Bangalore on 3rd day, but from their Bangalore warehouse to my home, it took 10 days. Customer care of Fedex is a black hole. Lost much sleep and peace because of Fedex.